Refund policy

If it's not for you, you get your money back.

Last updated October 30, 2026

Try it first. Your first 2 pickups are free, no license key needed. That's two real weeks to see if Trash Day fits how you work.

14 days, no questions asked

If you buy a license and change your mind, email support@itstrashday.com within 14 days of purchase with your order number or the email you bought with. You'll get a full refund. You don't need to give a reason.

How refunds work

Orders are handled by Lemon Squeezy, our reseller and merchant of record. They process the refund back to your original payment method.
Most banks show the refund within 5 to 10 business days.
Once refunded, the license key is turned off and the app goes back to the free trial state. Your Trash stays put; nothing is deleted.

After 14 days

We'll still take a look if something went wrong, like a duplicate purchase or a key that never worked. Just write in.

Questions

Email support@itstrashday.com. A person reads every message.